Privacy Policy
Last updated: December 9, 2024
1. Introduction
Welcome to FutureBaby ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI baby prediction service.
By using FutureBaby, you consent to the data practices described in this policy. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
2. Information We Collect
2.1 Personal Information
We collect information you provide directly to us, including:
- Email address (for delivery of your baby predictions)
- Payment information (processed securely through Stripe)
- Photos you upload (of both parents)
2.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- Device information (browser type, operating system)
- IP address and general location
- Usage data (pages visited, time spent on site)
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Generate your AI baby predictions using your uploaded photos
- Deliver your results to your email address
- Process your payment securely
- Provide customer support
- Send order confirmations and updates
- Improve our services and user experience
- Comply with legal obligations
4. Photo Privacy & Security
🔒 Your Photos Are Protected
We take the privacy of your photos extremely seriously. Here's how we protect them:
- Encryption: All photos are encrypted during upload and storage using industry-standard SSL/TLS encryption
- Automatic Deletion: Your uploaded photos are automatically and permanently deleted from our servers within 24 hours after your baby predictions are generated
- No Sharing: We NEVER share, sell, or distribute your photos to any third party
- No Training: Your photos are NOT used to train our AI models or for any purpose other than generating your specific predictions
- Secure Processing: Photo processing occurs in isolated, secure environments
5. Payment Security
We use Stripe, a PCI-DSS compliant payment processor, to handle all payment transactions. We do not store your full credit card number, CVV, or other sensitive payment information on our servers. All payment data is transmitted directly to Stripe using secure, encrypted connections.
6. Data Retention
We retain your information as follows:
- Photos: Deleted automatically within 24 hours after generation
- Email address: Retained for order history and customer support purposes
- Payment records: Retained as required by law and for accounting purposes
- Generated images: Stored for 30 days to allow you to re-download them
7. Third-Party Services
We use the following third-party services:
- Stripe: Payment processing
- Email service providers: For delivering your results and order confirmations
- Analytics services: To understand how users interact with our site
- Cloud hosting providers: To securely host our application
These third parties have their own privacy policies governing the use of your information.
8. Cookies
We use cookies and similar tracking technologies to enhance your experience on our website. These help us:
- Remember your preferences
- Understand how you use our site
- Deliver relevant advertising
- Measure the effectiveness of our marketing
You can control cookies through your browser settings, but disabling cookies may affect site functionality.
9. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt-out of marketing communications
- Request a copy of your data in a portable format
To exercise any of these rights, please contact us at support@claimaccess.co
10. Children's Privacy
Our services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
11. International Users
If you are accessing our services from outside the United Arab Emirates, please be aware that your information may be transferred to, stored, and processed in the UAE or other countries. By using our services, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: support@claimaccess.co
Response Time: Within 48 hours